Terms of Service

1. Acceptance of Terms

By accessing or using Osmosian's services, website, or any applications made available by Osmosian (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

2. Description of Services

Osmosian provides AI-powered phone agent services that enable businesses to automate customer communications. Our Services include, but are not limited to, AI phone agents, analytics, integrations with third-party services, and related technologies.

3. Account Registration and Security

To use certain features of the Services, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Notify Osmosian immediately of any unauthorized access to your account
• Be responsible for all activities that occur under your account

4. Subscription and Billing

4.1 Subscription Plans: Osmosian offers various subscription plans. The features and limitations of each plan are described on our pricing page.

4.2 Payment: You agree to pay all fees associated with your subscription plan. All payments are non-refundable unless otherwise specified.

4.3 Billing Cycle: Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan.

4.4 Changes to Pricing: Osmosian reserves the right to change its pricing at any time. Any price changes will be communicated to you in advance.

5. User Content and Conduct

5.1 User Content: You retain ownership of any content you provide to the Services ("User Content"). By providing User Content, you grant Osmosian a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content for the purpose of providing and improving the Services.

5.2 Prohibited Conduct: You agree not to use the Services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, threatening, or abusive content
• Attempt to gain unauthorized access to the Services
• Interfere with or disrupt the Services
• Engage in any fraudulent or deceptive practices

6. Intellectual Property

The Services, including all content, features, and functionality, are owned by Osmosian and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of the Services without Osmosian's prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Osmosian shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of the Services, even if Osmosian has been advised of the possibility of such damages.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Termination

Osmosian reserves the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease.

10. Changes to Terms

Osmosian may modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us at legal@osmosian.com or by mail at 123 AI Boulevard, San Francisco, CA 94105, United States.