About Us

About Osmosian

We're on a mission to transform customer communications with AI phone agents that sound and feel completely human.

Our Story

Founded in 2023 in Indore, Madhya Pradesh, Osmosian emerged from a simple yet powerful observation: despite advances in AI, phone conversations with businesses still felt robotic and frustrating. Co-founders Akash Kumar, Harsh Shukla, and Ansh Rajani combined their expertise to solve this fundamental problem.

Our breakthrough came when we developed proprietary neural architectures that process speech, understand context, and generate responses in real-time with sub-200ms latency. This technical achievement enables conversations that feel genuinely human, complete with natural pauses, emotional understanding, and contextual memory.

Within our first year, we've processed over 100,000 customer interactions, achieved 94% customer satisfaction rates, and helped businesses reduce call handling costs by up to 70% while improving customer experience metrics across the board.

Today, Osmosian serves enterprises across healthcare, e-commerce, financial services, and hospitality, with our AI agents handling everything from appointment scheduling to complex customer support queries. We're not just automating calls—we're reimagining what customer communication can be.

Osmosian team in Indore office

Our Achievements

100K+
Customer Interactions Processed
94%
Customer Satisfaction Rate
70%
Average Cost Reduction
<200ms
Response Latency

Our Values

Human-First AI

Every algorithm we develop prioritizes human connection and understanding, ensuring technology enhances rather than replaces genuine communication.

Radical Transparency

We believe customers deserve to know when they're speaking with AI, how their data is used, and how our systems make decisions.

Relentless Excellence

We obsess over milliseconds of latency, percentage points of accuracy, and every detail that makes conversations feel natural and effortless.

Accessible Innovation

Advanced AI shouldn't be limited to tech giants. We democratize cutting-edge conversational AI for businesses of all sizes.

Join Our Team

We're always looking for talented individuals who are passionate about AI, customer experience, and building the future of communication.

View Open Positions