Activity Dashboard

Total Calls
209

+20.1% from last period

Avg. Call Duration
3.7 min

-0.3 min from last period

Active Agents
5

+2 from last period

Success Rate
68%

+5.2% from last period

Call Activity
Inbound vs outbound calls over time
Call Outcomes
Distribution of call results
Recent Activity
Your latest actions and events

Call with Patient Screening

10 minutes ago
+1 (555) 123-4567
Completed
Duration: 4:32

Candidate qualified for next round

Call with Sales Representative

45 minutes ago
+1 (555) 987-6543
Voicemail
Duration: 2:15

Left detailed message

Customer Support: Knowledge base updated

1 hour ago

Updated by John Doe